Case Study

Managed IT Support for Non-Profits & Charities

“RMHCNA loves working with CompuVision because they provide the support our families need by ensuring our IT requirements are expertly met for both the House and staff. They make us feel cared for because, CompuVision, looks after us with more than IT support – they also contribute donations, volunteer hours and even marketing efforts. All of this has led us to rely on CompuVision, not just as an IT provider, but as a friend of the House who we value as a part of what helps us fulfill our goals.”

RMHCNA
Suzanne Pescod

Benefits from Managed IT Services.

Non-profits, charities, community organizations and associations are core clients of CompuVision. We like to think we do things differently than most Managed Service Providers, and our noble promise, the relentless pursuit for the success of others, is what drives our business to be a perfect partner to your organization.

Manage

Our Managed Service offering for our clients has always focused on the human element of technology. We implement Kindness Training on our support desk and work with all clients on our Smilebacks initiative to give back to the non-profits, associations, charities and community organizations who need IT support to run efficiently.

Quick Resolution Times
Using Our Partners for Cost Benefits
Cloud and O365 to streamline processes
Access Anywhere
Collaboration Throughout the Organization
Training and Educational Resources for Staff & Volunteers

Protect

Protection of data is key to most organizations, but extremely important to non-profits, charities, associations and community organizations who take in donations and need brand reputability. Knowing where your data is and who has access to your data is the first step in protection. Cloud technologies provide high levels of redundancy, security protocols, co-location and data backup.

Bringing Your Environment to Standards & Compliance
Privacy Controls
Staff and Volunteer Training & Resources for Cybersecurity best practices
AI Cyber Security for peace of mind

Accelerate

Non-profits, charities, associations and community organizations all need to be on top of technology more than ever before. Your organization needs to adapt to markets, become more agile, increase donors or memberships and communicate your causes in a world full of noise.

Disruption Planning Sessions keep you abreast of the changing technology landscape
Partners like tech soup help us keep costs down while getting you the latest IT needs
Automated User Reconciliation help us keep tabs using Machine Learning and AI to licensing costs so you don’t get overbilled
Use of our boardroom spaces and innovation facility make our home your home

Technology impact and key results.

Our vast array of non-profits, charities, community organizations and associations experience the following technology impacts when choosing CompuVision.

100%

More transparency, reporting and key performance indicators

35-65%

Increase in unique malware applications being blocked

70-90%

Increase in awareness, education and training

Trouble with your IT? We are here to help.

Our Managed IT services provide bespoke, innovative solutions to every one of your day-to-day IT issues, and gives your organization access to our 200-strong team of IT experts.

Let's Get Started

An experienced non-profit managed service provider.

Many non-profits, charities, associations and community organizations operate under tight budgets under the watchful eye of a board of directors. By working with a managed IT services provider with experience in non-profits and charities, you will gain access to a full IT department with experience in optimizing your IT environment to provide cost saving opportunities, increase productivity and reduce risk.

Kindness training for a more empathetic technical support experience

We have created a comprehensive training component for all of our staff members who answer phones, emails or chat to ensure no matter how you reach out to us, you will be greeted with compassionate technical help.

Kindness training allows us to do this by giving our staff the tools to engage with and relate to clients experiencing a technical problem. With empathy exercises, we learn to dial back the tech speak and practice our listening skills to provide support that not only solves technical issues but ensures our clients’ concerns are heard and addressed.

CompuVision supports the software you need to be successful.

Perl
Adobe
Analytics Maestro
Apple
Autodesk
Dayforce
Evernote
Goto Assist

Intranets
Database Softwares
Mail Chimp
Microsoft Products (O365)
OnConference
OpenVP
PipeDrive
Quickbooks

Sage 50
Simply Accounting
SupraNETTeamwork
Techsoup
Telus Business Connect
XEROX
Salesforce

Stay focused on your core mission.

As a non-profit, charity, association or community organization you are passionate in the work you do and you don’t need that work to be hindered by bad technology. We will offer the latest in IT knowledge and experience including strategic IT planning in a 12-36 month plan called an IT Roadmap that is customized for your organization.

Current IT provider not making the cut? CompuVision can help.

Do you feel like your current IT provider is letting you down? Does your in-house IT team have too much on their plate? Are you trying to take too much on yourself, and feeling overwhelmed?

CompuVision is obsessed with using innovation to help small and medium businesses succeed. Give us a call today, and we’ll help you develop ideal solutions to all your IT needs.

1-587-525-7600 ext. 2