Business Analyst / Project Manager – Edmonton, AB

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Department: Strategy Team

Positions: 1

Close Date: 31 Mar 2017

Part business analyst, part project manager, this role will require wearing two hats to assist our clients with their I.T. needs. The business analyst/ project manager is responsible for managing and executing projects that will include process improvement, software selection and implementation, and infrastructure improvements. The BA/PM will have significant experience as a Business Analyst and some Project Management experience, have strong process and conceptual thinking skills, and will be an organized individual. The BA/PM reports to the Manager, Professional Services and will be responsible for exemplary customer service to CompuVision clients.

Responsibilities:

  • Understand and follow “The CompuVision Way”.  This is our set of people, process and technology that produces a predictable end result for the customer.  You must be aware of and maintain our standards, understanding that it is a living guide.  Always updating and always changing based on influence from our team and needs of our customers.
  • Communicate and manage communication with customers and team members as needed.
  • Communicate with all parties in a constructive manner to guarantee customer expectations are met.
  • Perform all related Business Analysis tasks including documentation
  • Manage or coordinate client projects
  • Manage the risks associated with client projects and ensure strong change-management processes are followed with the client teams.
  • Be a contributing member of the CompuVision team

Business Analysis Tasks:

  • Understand project background, scope and objectives and general requirements through interviewing stakeholders
  • Build Current State analysis and maps
  • Build Future State process and maps with the client audience
  • Execute Functional Analysis: functions and features required, interfaces, and non-automated functions
  • Execute Data Analysis: data/information architecture, data model, both current and future
  • Execute Reporting Analysis
  • Document all of the above
  • Provide conclusions, open items, recommendations
  • Write feasibility documents, requests for proposal, business cases and others
  • Support selection of software solutions
  • Support implementations

Project Management Tasks:

  • Review of Project Proposals, identifying project objectives, schedule, scope and budget needs and risks early on in the project process.
  • Ensure project work aligns with and enforces CompuVision standards.
  • Delivering quotes produced by the team to required stakeholders, identifying any assumptions made.
  • Creation of Project Charters, fully detailing the schedule, scope and budget, along with all participants, roles and responsibilities, stakeholders and constraints.
  • Act as an escalation point during Project Delivery for internal and external stakeholders in the event of issues, questions or critical status updates.
  • Review completed projects for adherence to schedule, scope and budget as well as accuracy, communication, customer satisfaction and issues.
  • Responsible for the scheduling, time and utilization management of team members.  Ensuring every hour is a profitable hour and that work flows and procedures are being followed.
  • Review and manage project backlog to ensure projects are being correctly scheduled, prioritized and moving through the system as desired.
  • Review, revise, submit and annotate project invoicing monthly.
  • Provide timely responses and guidance to client requests, either directly if needed or via your team.
  • Attend and facilitate team meetings as required.

 Education Requirements, Skills, and Knowledge

  • Bachelor Degree in a business or information technology discipline
  • At least 2-3 years of experience in I.T. and Business Analysis
  • At least 1-2 years experience in project management in a medium complexity environment
  • Good understanding of organizations & methodologies
  • Experience with Microsoft suite of products
  • Knowledge of IT applications, processes, software and equipment
  • Skill in planning and preparing written communications
  • Ability to multi-task and adapt to changes quickly
  • Awareness of all organization’s key IT services for which support is being provided
  • Understanding of support tools, techniques, and how technology is used to provide IT services
  • Self-motivated with the ability to work in a fast moving environment
  • Excellent ability to present information to senior management in a manner that is clear and concise.
  • Very strong interpersonal and communication skills with the ability to build effective working relationships, solicit co-operation and resolve conflicts with a variety of stakeholders both internally and externally.
  • Experience in business analysis, profit/loss responsibility and a good understanding of financial concepts.
  • Excellent client service skills, with the ability to create/cultivate trusting relationships with clients and co-workers and remain calm in stressful circumstances.
  • In-depth understanding of Project Management and Business Analysis

 

PLEASE NOTE: Due to the high volume of applicants, only those candidates that meet the qualifications will be contacted.